For the last 25 years Ian has been committed to enabling passionate retail teams to deliver world class experiences to customers. Whether fitting the perfect pair of glasses or fitting the perfect pair of shoes, it is important for Ian to have an impact on the customers personal well-being while at the same time creating memorable experiences in the retail environment. Having led teams across Food, FMCG and Retail, Ian is currently the General Manager of The Athlete’s Foot with over 150 stores in Australia and New Zealand. The Athlete’s Foot specialise in performance footwear and are seen as the “Experts in Fit” integrating 3D scanning and pressure sensing technology into their bricks and mortar and online retail ecosystem.